Business Intelligence in the Service of Libraries


  • Danijela Tešendić Faculty of Sciences, University of Novi Sad
  • Danijela Boberić Krstićev Faculty of Sciences, University of Novi Sad



This paper describes implementation of business intelligence tools in the libraries. A complete procedure for building a data warehouse is described on the case study of the BISIS library management system. During development of a data warehouse model, user requirements about reporting are detected and structure of already existing transactional databases in the BISIS system is analysed. Based on this analysis, three data warehouse models have been proposed that would satisfy the requirements for analytical processing of data. The paper presents the usage of one OLAP tool, but the proposed data warehouse model is independent of the choice of OLAP tools and any other tool can be integrated with the proposed data warehouse.


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How to Cite

Tešendić, D., & Boberić Krstićev, D. (2019). Business Intelligence in the Service of Libraries. Information Technology and Libraries, 38(4), 98–113.