Online Ticketed-Passes

A Mid-Tech Leap in What Libraries Are For

Abstract

Reviews the arrival of and technology supporting online ticketed-pass programs in libraries. These programs allow library patrons to reserve single-day tickets to local attractions of all kinds. Offerings began with traditional museums but now include science centers, zoos, gardens, performances, tours, classes, and more. Further discussed is the new service delivery paradigm this represents: complementary to in-house offerings, librarians are brokering and facilitiating public access to non-library resources in their region to meet member needs.