Learning, Listening, and Leading

A Systems Librarian’s First Year

Abstract

Starting a systems librarian role after a prolonged vacancy presents a distinct set of challenges and opportunities. This reflective column explores the experience of navigating the first year in such a position, emphasizing the importance of learning through action, relationship-building, and adaptive leadership. From mastering core systems to establishing connections across campus IT and internal library departments, the column highlights strategies for building credibility and trust while supporting critical library services. It also examines the transition from technical contributor to departmental leader, illustrating how systems librarians increasingly engage in strategic planning, policy development, and organizational change. This column offers practical insights for new systems librarians stepping into evolving roles at the intersection of technology, user experience, and institutional priorities.