Transparent AI Tools for Libraries

Creating the OneSearch Assistant

Authors

DOI:

https://doi.org/10.5860/ital.v45i3.17697

Keywords:

AI discovery systems, boolean, AI literacy

Abstract

The rapid integration of generative artificial intelligence (GenAI) into academic library discovery systems offers new opportunities but also introduces challenges, as vendor tools streamline natural language searching while obscuring search logic. This article presents a case study of a librarian-designed AI discovery tool that is focused on transparency and pedagogy. The assistant converts natural language queries into structured, editable Boolean search strings; surfaces search logic; and retrieves results across library holdings. Developed through iterative prompt engineering, this tool demonstrates how GenAI can support research practices without sacrificing rigor. Findings from qualitative feedback and quantitative assessment indicate that the tool improves the consistency and quality of Boolean query construction while fostering user engagement with search as a reflective process. This case study argues that libraries can play a critical role in shaping AI discovery tools that align with information literacy goals and institutional scholarly standards. By foregrounding transparency and user agency, librarian-led AI design positions GenAI as a form of instructional scaffolding rather than a replacement for expertise.

Author Biographies

Lucy Campbell, San Diego State University

Lucy Campbell (MLIS) is an Associate Librarian at SDSU, serving as Electronic and Continuing Resources Librarian. With over 15 years experience as an academic librarian, she has a broad research portfolio that includes work in UX, discovery systems, digital resource management, and qualitative methods including metadata practices and student research engagement. Lucy serves as SDSU's AI Contact for the California State Universities. 

Keven Jeffery, San Diego State University

Keven Jeffery (MLIS) is a Librarian at SDSU, serving as Digital Initiatives Librarian since 2007. Keven brings technical and infrastructure capability, particularly in programming, digital systems, API integrations, and technological innovation. His responsibilities include investigating and implementing emerging digital technologies and applications for the university library. Keven co-chaired the 2025 committee that developed the ACRL AI Competencies for Academic Library Workers.

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Published

2026-09-21

How to Cite

Campbell, L., & Jeffery, K. (2026). Transparent AI Tools for Libraries: Creating the OneSearch Assistant. Information Technology and Libraries, 45(3). https://doi.org/10.5860/ital.v45i3.17697