An Interactive Computer-Based Circulation System for Northwestern University: The Library Puts It to Work

Abstract

Northwestern University Library's on-line circulation system has resulted in dramatic changes in practices and procedures in the Circulation Services Section. After a hectic period of implementation, the staff soon began to adjust to the system. Over the past year and a half, they have devised ways to use the system to maximum advantage, so that manual and machine systems now mesh in close harmony. Freed from time-consuming clerical chores, the staff have been challenged to use their released time to best advantage, with the result that the "service" in "Circulation Services" is much closer to being a reality.